As a student at TAFE SA, you will need to use computers throughout your studies. You have access to a range of tools and services that can help you in your coursework, and lots of support is available to help you use this technology.
You will need access to a computer during your studies. You can access the TAFE SA online environment by either:
A basic level of computer skills is helpful, but don't worry if you need support. You can get help at all stages of your study.
To access online learning and support services at TAFE SA you will need one or more of the following devices:
You can use your own portable devices, including laptops, tablets and mobile phones, while on campus by connecting to the TAFE SA Wi-Fi and accessing key systems through the TAFE SA Portal .
For students who don’t have access to a computer or the internet at home, desktop computers are available for use at the Student Hubs and Libraries at most TAFE SA campuses. Laptops are available for loan for on-campus use at Adelaide, Regency, Tonsley and Mount Gambier using the Lapsafes.
The specific skills and knowledge of computers you will need may depend on the qualification you are studying, and the amount of online and independent content required of you.
When commencing a vocational course at TAFE SA, you will need to be familiar with some basic functions of computers, such as:
If you do not yet have the computer skills required for the course you are studying, support is available:
It’s really important that you setup your TAFE SA account prior to commencing your course. To set up your account follow these 3 simple steps:
Your password must meet the following requirements:
If you experience problems, or just need help getting started, you can get help from:
Book using the buttons below - both online and face-to-face appointments are available.
TAFE SA has a number of tools, programs and services you can use in your studies. Click the headings below for information and assistance using these.
Please note that assistive technology may only be borrowed or renewed with Student Services approval. Contact an Access and Inclusion Advisor to arrange loans for this equipment.
Read&WriteGOLD is a customizable program that can read text aloud and includes tools to support reading, writing, editing and research, offering help as you work. It is installed on all PCs on TAFE SA campuses, and if you have a disability and/or medical condition, you may be eligible for a free take-home version. Please make an appointment with Student Services to discuss further.
Read more about the support available to TAFE SA students with a disability here.
Collaborate is TAFE SA’s virtual classroom. It allows you to join in a live class with other students from any internet-connected device.
You can access Collaborate sessions from within your courses in Learn - they will be identified by this button:
Simply click on the button to enter the session. Usually this button becomes active 15 minutes before the scheduled start time for your session. Collaborate classes are scheduled by your lecturer who will provide you with information about any upcoming sessions.
Below are tips to solve some common problems you may encounter when using Collaborate.
(Collaborate only supports the most recent two stable channel releases of browsers. If you are experiencing issues we recommended updating your browser to a supported version.)
Google Chrome (recommended)
Edge (chromium based)
Non supported Browsers:
Edge (non chromium)
Messages from the library (e.g. notices about items you have reserved, alerts, overdue notices etc.) will usually come via SMS (if you have provided your mobile number) or to your TAFE SA email address.
You may wish to set up automatic forwarding in your TAFE SA email account so that all TAFE communications are redirected to your personal (home) email address. This can save you from missing out on important information from your lecturers, from Learn, and from the library.
To do this:
For more information about using your TAFE SA email account, see this STUDY_GUIDE_-_TAFE_SA_webmail.
OneDrive is a cloud-based storage service that allows you to create, store and share files from any web browser. To access your OneDrive, login to the Portal, click Office 365 and then click OneDrive:
It offers the following benefits:
See this guide for more information on using OneDrive.
The lockers look like this:
To borrow a laptop
Follow the instructions on the touch screen. Swipe your TAFE SA ID card and enter your PIN when prompted (your student PIN = the first four digits of your birthdate in ddmm format).
Step-by-step instructions are also available on the front of the unit.
All laptops feature Windows 10 with Microsoft Office 365, Autocad and Revit pre-installed. At Adelaide the laptops also feature MYOB.
Using a borrowed laptop
Logon to the laptop with your TAFE SA email address (for example firstname.lastname@example.org).
Some things to consider when using this service:
Learn is TAFE SA’s online learning system, where you access your online courses. (You may sometimes hear it referred to as Moodle, which is the software the platform runs on.) Within your Learn courses, you can access learning resources, complete learning activities, communicate directly with your lecturer or other students, complete or upload assessments, and participate in Collaborate sessions.Access Learn through the Portal or go directly to it at https://learn.tafesa.edu.au.
To access the databases
Searching the databases
For help using specific databases, see these guides.
To find e-books:
Enter your search terms in the search field and select E-books from the menu box next to it.
To read them (for longer than 10 minutes):
Other devices are not supported.
For more information, see this guide.
To access ClickView videos:
All the ClickView titles are listed on the library catalogue, so you can find them by entering your search terms in the search field and selecting Streaming videos from the menu box next to it.
When you find a video you want to look at, click View availability. A popup window will appear.
Select Click HERE to play video. A new tab will open. If you are on campus, you should be taken directly to the video. If you are off campus, you will be prompted to log into Clickview before you can see the video, so leave that tab open while you click the second link ("If you asked to sign in, click HERE to obtain login details") to obtain a ClickView ID. Go back to the second tab and use this to sign in and you will then be taken to the video.
You can also access ClickView by
Once you are signed into ClickView, you can browse the subject categories listed on the main page, or just use the search box at the top of the page. Once again, if you are on campus, you will be able to access the site without signing in, but off-campus you will need to obtain the ClickView login from this page or the Online Databases page before proceeding.
Access MyTAFESA via the Portal or go directly to it at https://www.tafesa.edu.au/mytafe-sa.
You have access to the full suite of Microsoft Office programs (collectively known as Office 365) for the duration of your time as a TAFE SA student. This includes:
... and many others! You probably won't need to use all the programs included in Office 365, but you are welcome to try them out. Access Office 365 via the Portal.
The online version of Office which you access from the Portal allows you to create and edit documents directly in your web browser. Documents you create in the online versions are automatically saved in OneDrive (also part of Office 365).
If you prefer to use the desktop versions of these programs, you can also install Microsoft Office 365 Pro Plus software on up to five personal devices, including your computer, phone and tablet. (NOTE - if you already have an existing version of Office 365 installed on your devices, installing these new versions from TAFE SA will overwrite what you already have - and will stop working when you cease being a TAFE student.)
Below are some common questions you may have about Office 365:
When trying to sign in after starting an Office application, it sometimes loops back to the sign-in screen. This is caused by a caching issue in Safari. Please close all Office application that are open and clear your Safari cache.
Try starting one of the Office applications and retry the activation process.
Students and staff at TAFE SA have a right to work and study in an environment free from harassment, discrimination or threatening behaviour, whether working face to face or online. TAFE SA has a range of policies to describe your rights and responsibilities in detail - you can view them at https://www.tafesa.edu.au/apply-enrol/before-starting/student-policies.
The Internet has become one of our central environments for work, study and entertainment, but it does have its risks – you may have heard about cyber bullying, viruses, phishing, identity theft, catfishing etc. Fortunately, there are some basic steps you can take to try and avoid these:
As well as keeping yourself safe online, you're expected to respect the safety and comfort of other students. The term netiquette was coined some years ago to describe principles of civil behaviour online - here are some useful points of netiquette for you to follow in your interactions with other students and with the wider Internet community:
If you feel uncomfortable with a message you have received whilst studying at TAFE, speak with your lecturer or another TAFE SA staff member about it. If you would prefer to make your complaint in writing, use the Feedback form on the TAFE SA Feedback or Complaint page.
Essentially, netiquette is about treating people online the same way you'd like to be treated. This will help make your usage of the Web a positive experience.
For further information:
ESafety Commissioner (Australian Government) - provides lots of useful information on cyber safety
Australian Cyber Security Centre - discusses current threats such as common spam and phishing emails, impersonation scams etc., and provides up-to-date information about how to protect yourself.
Your student account is automatically credited with $2 when the account is created.
Add credit by clicking on the 'add printer credit' icon which appears on the desktop of all student computers on campus
To add credit, you will need to pay using:
See these instructions for more information and ask library staff if you need further help.
When working on documents in the Library or Student Hub, Instead of sending your printout to a specific printer you can us.
FollowYou printing to send your file to any of the printers located in the Library/Hub. This means if one of the printers isn’t working for any reason, you can go to another printer to release the printout. This is because you are printing not directly to a printer, but to a central queue, accessible by all the printers on campus.
Simply select FollowYou from the printer list when you use the Print command, then go to any printer, swipe your ID card to login and press Follow-You on the touch screen. You will see the document(s) you have sent for printing listed on screen, press Start to print.
As a TAFE SA student, you are able to purchase some computer equipment from these vendors at discounted prices. Please note that they will require you to provide proof that you are a current student in order to qualify for these discounts.
You also have access to discounted software from the Software WebStore. You can buy the latest Windows 10, Adobe Creative Cloud or antivirus software for your personal computer, at a reduced price.
NOTE - TAFE SA accepts no responsibility for software installed on any home device. TAFE SA will not offer any support if these software products are installed on your home devices. To purchase from the store registration is required.
Your TAFE SA email address also serves as your user name to login to TAFE SA computers and online services. This combination of email address and password is sometimes referred to as Single Sign On because you can use the same login details for a number of TAFE SA systems.
Microsoft Teams is a collaboration tool in Office 365 that provides groups with the ability to work together and share information via a common space online. You can utilize features like document collaboration, one-on-one chat, team chat, and more.
In TAFE SA, Teams is used to hold meetings and training and connect students and staff who may be at separate locations. Using Teams, you can Instant Message or talk with your lecturer or other students. In some cases, you may want to record your Teams session. Your lecturer will give you more instruction if they want you to use Teams in your course.
Access to the internet is available for active students throughout all TAFE SA campuses. This allows students to bring and use their own devices for learning. You will need your Student ID number and password available before connecting to the internet.
Your Student ID number should contain 9 numbers (e.g. 000052334)
Most devices should be able to automatically connect to TAFESA-BYOD by following these basic steps:
Certificate Details: Issued to AU, Adelaide, TAFE SA wireless.tafesa.edu.au Issued by Entrust Certification Authority – L1K, Entrust Root Certifications Authority – G2
If you have trouble connecting, check these connection guides below, and confirm your account is active by logging into a campus computer/laptop or asking library staff.
TAFE SA students can also connect their devices to the Eduroam wireless network using their TAFE SA login credentials (email address). Eduroam is a wireless network used by many educational institutions worldwide. It is available at a number of TAFE SA campuses and can be used as an alternative to the TAFE SA wif-fi network at those locations. Once configured on your device, when you attend another participating institution’s campus, you will be automatically connected to the Eduroam wireless network and provided with internet access.
See this page for instructions on how to connect to Eduroam.
Click here or ask at the Library or Hub if you need further help accessing TAFE SA's wireless networks.
Freecall 1800 882 661