Student Success & Wellbeing

Student Counselling & Wellbeing

Student Success and Wellbeing provides a free and confidential Counselling and Wellbeing support to all enrolled students in a safe, private and confidential space.

Counselling is available to assist you with any issue that affects your studies. They can support you to build the confidence and resilience needed on this journey

The Counsellors are a team of highly skilled and caring professionals, who can assist you to reach your goals. The Counsellors will listen to your concerns and assist in exploring options and solutions that suit your needs.

Connect with our Student Support Team

Enrolled students can book a telephone or online (Microsoft Teams) appointment using this link, or by calling TAFE SA Customer Support on 1800 882 661.

Book Appointment

Following your initial phone/online appointment you can negotiate on-campus appointments with the counsellor where required.

Services we provide

We can support students with a wide range of issues, including:

Assisting with personal issues affecting your studies
Strategies for coping with study stress, anxiety & depression
Developing skills to help with study (study skills, time management, coping strategies)
Problem solving strategies
Support dealing with crisis & trauma
Financial assistance information
Conflicts & complaints
LGBTIQ+ other culturally diverse counselling support
Support with domestic violence issues

TAFE SA Counsellors will listen to you and treat you with respect.

We will work with you to help resolve any issues that are impacting on you being successful with your studies.

We will refer you to appropriate agencies when specialist or ongoing support is required.

Counsellors are available at the following campuses:

Adelaide City Phone: 08 8463 5082	Mount Gambier Phone: 08 8735 1555	Regency Phone: 08 8348 4444
Barossa Valley Phone: 08 8562 0500	Murray Bridge Phone: 8535 6555	Salisbury Phone 08 8207 9800
Elizabeth Phone: 08 8207 9700	Noarlunga Phone: 08 8207 3900	Tonsley Phone: 08 8207 2800
Gilles Plains Phone: 08 8207 1100	Port Augusta Phone: 08 8648 9922	Urrbrae Phone: 08 8372 6800
Mount Barker Phone: 08 8391 7333	Port Pirie Phone: 08 8638 4222	Whyalla Phone: 08 8648 8788

The Resilience Factor

Be ready to bounce back when times get tough by:
1.   Aiming for success, not perfection
2.   Maintaining balance in your life
3.   Finding ways of connecting with others
4.   Being kind to yourself
5.   Learning strategies to cope with stress
6.   Taking action to solve problems early

Visit our Student Success and Wellbeing page for further information about resilience.

Student Safety and Wellbeing

At TAFE SA, we are committed to providing a respectful, safe and positive environment for all our students, staff and visitors.

There are a number of resources and services to assist students, and we encourage all of the TAFE SA community to work together to ensure TAFE SA remains a welcoming and safe space for everyone.

Visit our Student Safety and Wellbeing page for further information and resources.

Crisis & Emergency contacts

Emergency services (police, fire, ambulance): dial 000 (or 112 from mobile phones)
Lifeline (24 hour counselling): 13 11 14
Suicide call Back Service: 1300 659 467
Mental Health Triage Service (24 hours): 13 14 65
Yarrow Place: (24 hours, 7 days a week toll free in SA): 1800 817 421
National Sexual Assault, Domestic Family Violence Counselling Service: 1800 737 732 (1800 RESPECT)
Counselling support for Aboriginal and Torres Strait Islander people: Connect with 13YARN on 13 92 76 (24 hours, 7days a week)
Kids Helpline for Children and Young People between 5 years- 25 years old (24 hours, 7 days a week): 1800 55 1800
Domestic and Family Violence and Sexual Assault Support Services (SA.GOV.AU)
Domestic Violence Resource Centre Victoria (SA Services)
DVConnect - Mensline
LGBTIQ+ Groups and Events | Victim Support Services (victimsa.org)
LGBTIQ+ Health Australia
Zara Foundation: recovering from domestic violence

Self Help Resources

Black dog institute - Depression and anxiety information and resources

Beyond Blue - Support and information on depression, suicide, anxiety, and other related mental illnesses. Helping everyone in Australia, whatever their age and wherever they live.

Critical Incidents

Critical incidents are traumatic events occurring on or off campus (within or outside Australia) which significantly impact or threaten to significantly impact student wellbeing by causing extreme stress, fear or injury.

In an emergency situation first call 000 for Emergency Services.

To report a Critical Incident impacting TAFE SA student/s please contact:

Campus Security
A senior staff member on campus
Call TAFE SA on 1800 882 661 to notify Student Services
For international students on a student visa only please call International Student Support Consultant on 0434 078 881 (after hours)

Confidentiality & Privacy

In order to provide effective support, and to monitor the impact of the services provided, information may be recorded and stored by Student Services. Non-sensitive information may, on occasion, be disclosed to other relevant TAFE SA staff and funding bodies for the purpose of providing and monitoring educational support. Personal, sensitive information collected by Student Services staff within a student counselling context is recorded to enable effective monitoring and delivery of counselling support by the Student Services team. Counselling records will not be used for other purposes unless client consent has been provided, or where there is a legal requirement to do so.

The use and/or disclosure of personal information by Student Services is undertaken in accordance with the SA State Government Information Privacy Principles and TAFE SA’s Privacy Policy.

Additional support

Disability & Inclusion
DVConnect - Mensline
Learning Support
Library
ICT Help
Fees and financial assistance
Headspace is the national youth mental health foundation dedicated to improving the wellbeing of young Australians.
ReachOut is Australia’s leading online mental health organisation for young people and their parents. Our practical support, tools and tips help young people get through anything from everyday issues to tough times – and the information we offer parents makes it easier for them to help their teenagers, too.
Sexual Harassment
Students rights and expectations
Student Services Fact Sheet
Nurse and Midwife Support for confidential advice and referral. Available to all nurses and midwives, nursing and midwifery students, employers and educators. This third party service can be accessed in addition to TAFE SA’s student support services and employment services.