TAFE SA Customer Support

Our Customer Support team are available to assist you with your study related questions, including course information, application enquiries, receiving an offer, booking into a CSPA or Enrolment Event, paying your fees, Vet Student Loans, and much more.

TAFE SA free call: 1800 882 661

Monday to Friday: 9am to 5pm (Australian Central Time) 

Alternatively you can contact TAFE SA through any of the options below:

Call CentreImage used under licence from Shutterstock.com

Student Hubs

Our Counselling and Inclusion teams are our frontline support when you visit a TAFE SA Campus.  

Student Hub staff can assist you with general enquiries about course information and the application process, as well as help with registration and enrolment, Standard Payment Plans, ID Cards, ID verification, resetting your password, logging into MyTAFE SA and Learn, and access to Student forms. 

The Student Hub can also support you with accessing Library resources and arranging an appointment with our specialist services in Student Success and Wellbeing.

Opening hours may vary across campus locations, however Student Hubs are widely available between 9am to 5pm Monday to Friday.



Specialist Student Support

Our Counselling and Inclusion teams are available to provide opportunities and guidance to get the best possible learning and career outcomes.  Watch our support video to learn more about how our Student Support Services can assist you and contact us on the links below. 

Book online for the following services:

International Students

TAFE SA has a dedicated International Student Support Consultant who can assist currently enrolled International Students with a range of support services.  

International students in Australia: 1800 049 492 (free call)
International students calling from overseas: + 61 8 8463 5487.

Book Online:
Students enrolled through an International Student visa can use our online booking system to arrange an appointment with an International Student Support Consultant.

Please note: If you are not currently enrolled as an International Student, but would like more information, please enquire now.



Feedback and Complaints

At TAFE SA we take all comments made to us seriously, whether they are complaints or feedback.

For us a complaint is when you're unhappy with a service or product and would like us to fix or resolve a problem. Feedback is when you have positive or negative comments about a service, but you don't need a response. Feedback can include compliments about the service you've received.

Current students are encouraged to discuss any issues or concerns directly with your lecturer or program support officer in the first instance.

You can find more information about how to make a complaint or give feedback on our Feedback and Complaints page, including access to an online feedback form. 

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