Microsoft outage: what you need to know

Nov 13, 2026

A global Microsoft outage is currently affecting several Microsoft 365 services. You may notice problems using some of your usual apps.

What you might notice

  • Outlook: delays or problems sending and receiving emails
  • Microsoft Teams: slow performance or difficulty accessing services
  • Other Microsoft 365 apps: may also be affected

What happens next

Microsoft is working to resolve the issue, and our ICT team is monitoring the situation. This is a global issue, not a problem with your device or account, so there’s no need to reset your password or reinstall anything.

What you can do

  • If you can’t access an app, try again a little later.
  • If you have an assessment or assignment due, contact your teacher or lecturer as soon as you can so they know about any difficulties.

We will post updates here as more information becomes available. We apologise for any inconvenience and appreciate your understanding.

Need help? Call customer support on 1800 882 661 or send us a message through the online contact us form for assistance. 

Our team will get back to you as soon as we can. Responses by email may be slower while the outage is affecting Microsoft services.

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